The Clubhouse Casino Australia
Responsible Gaming
Casino games should remain a form of entertainment. Responsible gaming means staying aware of the time and money you spend, setting clear limits and knowing when to stop or seek additional support.
01
Play for entertainment
Gambling should not be treated as a way to earn income or recover debts or previous losses.
02
Know your limits
Keep track of the time spent playing and the amount of money deposited, wagered or lost.
03
Take action early
Personal limits, cooling-off periods and self-exclusion can help when gambling is becoming difficult to control.
Assistance for Problem Gaming
If gambling begins to interfere with everyday routines, relationships, finances or other responsibilities, it is worth acting before the situation becomes more difficult.
Warning signs can include spending more than you intended, trying to recover previous losses, hiding gambling activity or continuing to play despite financial pressure.
If you feel that you are losing control, consider setting account limits, taking a Cooling-Off Period, using Self-Exclusion or contacting an independent gambling-support organisation.
Personal Limits
Personal limits are designed to provide more control over gambling activity. A reduction to an existing limit takes effect immediately. An increase may require email confirmation and will only take effect after the previous limit of the same type has expired.
Deposit Limit
Set a maximum amount that can be deposited during a day, week or month.
Loss Limit
Set a maximum casino loss amount for a daily, weekly or monthly period.
Wager Limit
Control the maximum amount that can be wagered within a day, week or month.
Because of the decentralised and technical nature of cryptocurrency transactions, deposit limits may not always be enforceable on cryptocurrency deposits. Players who want strict deposit restrictions should use other available payment methods together with the responsible-gaming tools provided.
Take a Break or Self-Exclude
Where ordinary limits are not enough, longer account restrictions can be used to create a clear break from gambling.
Temporary break
Cooling-Off Period
During Cooling-Off, fiat deposits are disabled and promotional offers are unavailable. Remaining funds can still be withdrawn.
The restriction applies immediately. Once the selected period ends, the account is automatically reactivated.
Stronger restriction
Self-Exclusion
Self-Exclusion disables the Player Account immediately and removes access to promotional offers for the selected period. Fiat deposits cannot be made while the exclusion is active.
Remaining balances may still be withdrawn through the support process, subject to applicable casino limits and any verification required before funds can be released.
Some cryptocurrency payments may still be technically processed while Cooling-Off or Self-Exclusion is active. Any remaining balance can be handled through support, and account verification may still be required before a withdrawal is completed.
Independent Gambling Support
Independent organisations can provide confidential information, practical guidance and support for people affected by gambling problems.
Gamblers Anonymous
A peer-support fellowship for people who want help addressing gambling problems.
GamCare
Information, advice and support for people affected by gambling-related harm.
Gambling Therapy
Online support and practical resources for people affected by problem gambling.
Protection of Minors
The Clubhouse Casino accepts only players aged 18 or over. Proof of identity may be requested, and access can be refused where the required legal age cannot be confirmed.
Parents and guardians should take practical steps to prevent minors from accessing gambling websites, particularly on shared computers, phones or tablets.
Account credentials should not be shared, and gambling websites should not be left signed in on devices that can be accessed by children.
Filtering and parental-control software can provide an additional layer of protection by restricting access to gambling-related websites.
Need help with account limits?
Contact support if you want assistance with personal limits, Cooling-Off, Self-Exclusion or other responsible-gaming controls available for your account.